JOB TITLE: Community Home House Manager

DEPARTMENT: Community Homes Division

REPORTS TO: House Manager Supervisor 4/01/2026

SUPERVISORY RESPONSIBILITY: Assistant House Manager, Daily Living Skills Trainer (DLST), Floaters/Relief Staff

Summary

The Arc Caddo-Bossier serves people with intellectual and developmental disabilities. The Community Home House Manager is responsible for the overall operation and supervision of a community home, ensuring the safety, health, and well-being of residents while implementing individualized program plans. The House Manager serves as a role model and leader, supervising direct care staff and maintaining professional relationships with families, consultants, and service agencies. This position requires strong leadership, organizational skills, and the ability to provide person-centered care in a residential setting while ensuring compliance with agency policies and procedures.

Supervisory Responsibilities

· Assistant House Manager

· Daily Living Skills Trainer (DLST)

· Floaters/Relief Staff

Note: House Manager supervises the staff that is present in the home at the given time.

Required Skills

· Strong leadership and staff supervision abilities

· Excellent communication and interpersonal skills

· Ability to serve as a positive role model for residents and staff

· Proficient in documentation and record-keeping

· Strong organizational and time management skills

· Ability to work collaboratively with interdisciplinary teams

· Knowledge of developmental disabilities and person-centered care

· Competent in emergency response and basic medical situations

· Ability to manage household finances and maintain accurate records

· Problem-solving and decision-making abilities

Education and Experience

· High School diploma or equivalent

· Must be literate (able to read and write) at least on a 10th grade level

· One year experience working in a developmental disability field

· Valid Louisiana driver's license

· Acceptable motor vehicle report

· Must meet all of The Arc Caddo-Bossier's driving requirements

· Certified CPR/First Aid (must be obtained prior to employment)

· Must be able to complete and pass Certified Medication Attendant course and maintain this certification throughout employment

· Ability to pass pre-employment examination including drug and alcohol screening and TB screening

Agency Expectations of Employee

· Adheres to The Arc Caddo-Bossier Policy and Procedures and Core Values

· Maintains a positive and respectful attitude

· Communicates regularly with House Manager Supervisor about home operations and issues

· Demonstrates flexible and efficient time management and ability to prioritize workload

· Maintains at a minimum a satisfactory job performance evaluation with continuous efforts to strive for excellence

· Promotes harmony and encourages communication, cooperation, and positive participation among residents and co-workers at all times

· Provides compassionate, person-centered care aligned with The Arc Caddo-Bossier's mission and goals

Essential Job Functions

Resident Support and Program Implementation

· Provides appropriate role models for residents and other staff members in interpersonal relationships and behaviors

· Participates in the development of program plans for individual residents

· Implements or supervises implementation of the resident's program plan

· Provides or supervises documentation of program plan activities and progress

· Assures the safety and health of residents within the home at all times

· Assists in newcomer's orientation

Supervision and Staff Leadership

· Supervises direct care staff present in the home

· Provides guidance and support to Assistant House Manager, DLST, and relief staff

· Models professional behavior and person-centered care practices

· Ensures staff follow established policies and procedures

Home and Property Management

· Maintains the home, grounds, and auto in a clean, orderly, and safe fashion

· Makes minor home repairs or reports maintenance/repair needs of the home or auto

· Ensures the residential environment meets safety and health standards

Financial and Record Management

· Maintains records of individual resident's monies

· Manages and maintains records of household monies according to policy

· Maintains records as directed for medication, significant contacts, inventories, etc.

· Maintains a daily log of events in the home

· Ensures accurate and timely documentation

Medical Care and Emergency Response

· Provides care during weekday in the event of illness of a resident

· Responds appropriately in urgent and emergency situations

· Administers medications in accordance with CMA certification and training

· Monitors resident health status and reports concerns

Transportation and Community Integration

· Provides transportation for residents as needed

· Ensures residents have access to community activities and appointments

· Accompanies residents to appointments as necessary

Professional Collaboration

· Interfaces in a professional manner with consultants, social services department, office personnel, parents, neighbors, and other service agencies

· Maintains professional and congenial relationships with all stakeholders

· Communicates effectively regarding resident needs and home operations

Additional Responsibilities

· Accepts other responsibilities as directed by supervisor

· Participates in staff meetings and training sessions as required

· Other duties as assigned

OSHA Standards

· Ability to work variable shifts including evenings, weekends, and holidays

· Ability to sit or stand for extended periods

· Ability to lift 40-50 pounds for resident care requiring lifting, pulling, tugging, twisting, and bending at knees

· Physically and mentally fit to work with people with developmental disabilities

· Ability to use both hands in fine and gross manipulation

· Ability to see well enough to read handwritten and typewritten material

· Ability to hear and speak well enough to communicate effectively

· Ability to retrieve items from various heights and reach, turn, and twist above and below the waist

· Ability to stand and walk to perform job duties

· Ability to work in residential care environments

· Ability to handle a variety of tasks and responsibilities

· Ability to drive agency vehicles safely

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